Privacy policy
Effective October 17, 2026
This policy explains how TSH America LLC ("TSH America", "we") handles personal information when you visit tshamerica.com, contact us, or buy our products.
Information we collect
- Details you send us, such as your name, email address, phone number, company and the content of your message.
- Order details when you buy from us, such as shipping address and items ordered. Payments are processed by our payment and marketplace providers; we do not store full card numbers.
- Messages you send us on WhatsApp or other messaging channels, including your phone number and profile name.
- Basic technical data our hosting provider logs automatically, such as IP address and browser type.
How we use it
- To answer questions, quote prices and fulfill orders.
- To provide warranty support and order updates.
- To keep records required by law and to prevent fraud.
We send marketing messages only to people who have agreed to receive them, and you can opt out at any time by replying "STOP" or emailing us.
Sharing
We share information only with service providers that help us run the business, such as hosting, email, messaging, payment, marketplace and shipping providers, and only as needed for those services. We do not sell personal information.
Retention
We keep information for as long as needed to serve you and to meet legal and accounting obligations, then delete it.
Your choices
You can ask us to access, correct or delete your personal information by emailing info@tshamerica.com. Depending on where you live, you may have additional rights under local law, and we will honor them.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact
TSH America LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA
info@tshamerica.com ยท +1 (307) 776-2308